About Us…

NB: This is the “beta” version of the website. It will be gradually improved over the next few weeks / months.

Welcome to Divergent Image. We’re a small orginisation located in South Yorkshire, United Kingdom.

We run a small print farm with 11 3D printers of various different breeds. This allows us to have a large amount of different prints running simultaniously, which speeds up dispatch.

We also manufacture a small amount of electronic products.

Items / services we make /provide (inclusive but not limited to)…

• 3D Printing to order (*.STL, *.3MF),
  • Send us your STL or 3MF file to be printed and shipped out to you,
  • All materials listed below are available,
  • If providing a STL file, please let us know if your file is in milimeters or inches when provided (otherwise the print could be 25.4 times larger of smaller),
• 3D CAD (Computer Aided Design) service,
  • Please provide all necessary measurements and sketches of shape in advance,
  • We reserve the right to refund and not complete the design if it is outside of the scope of 3D Printing, or out of the scope of software we use (see below),
• 3D Printed video gaming accessories,
  • Game case racks,
    • Sony PlayStation Portable,
    • Nintendo Switch,
    • Nintendo DS,
    • Nintendo 3DS,
    • Sony PlayStation (PAL thick cases),
    • Sony PlayStation Vita,
    • CD Jewel sized cases,
      • PlayStation (NA & JAP only),
      • Dreamcast (NA & JAP only),
    • DVD sized cases,
      • Microsoft Xbox,
      • Microsoft Xbox 360,
      • Sony PlayStation 2,
      • Nintendo Wii,
      • Nintendo Wii U,
    • Bluray sized cases,
      • Sony PlayStation 3,
      • Sony PlayStation 4,
      • Sony PlayStation 5,
      • Microsoft Xbox One,
      • Microsoft Xbox Series,
    • Sega Saturn Large Cases,
  • Disc racks,
    • Sony PlayStation Portable (UMD),
  • Cartridge racks
    • Nintendo Gameboy,
    • Nintendo Gameboy Colour,
    • Nintendo Gameboy Advance,
    • Nintendo 64,
    • Nintendo Switch,
    • Nintendo DS,
    • Nintendo 3DS / 2DS,
    • Nintendo Entertainment System (NES),
    • Nintendo Famicom,
    • Super Nintendo Entertainment System (SNES),
      • NA, PAL & JAP
    • Sega Master System,
    • Sega Master System cards,
    • Sega Mega Drive / Genesis,
      • NA, PAL & JAP
    • Sony PlayStation Vita,
  • Battery protectors,
    • Soiny PlayStation Portable,
  • Memory Card racks
    • Sony PlayStation,
    • Sony Playstation 2,
    • Nintendo 64,
    • Nintendo Gamecube,
    • Sega Dreamcast,
• 3D Printed wheelchair accessories,
  • Cup holder,
  • Chair arm mounted USB fan,
• Electronics products,
  • USB Condom (prevents phones / tablets from being hacked through comprimised public chargers),

Materials

• PLA (Polylactic Acid)
  • Biodegradable (in theory),
  • Plant based plastic,
  • Used for vast majority of our products,
• PETG (Polyethylene Terephthalate Glycol)
  • Similar to the material used in soda / pop bottles
  • Slightly more flexible and heat resistant filament,
  • Used for some
• ABS (Acrylonitrile Butadiene Styrene)
  • Oil based filament
  • Highly heat resistant filament,
  • Used for items in our store which require a higher temperature resistance,
  • Limited resistance to UV / Sun light,
  • Not great for outdoor use,
• TPU (Thermoplastic Polyurethane)
  • Flexible filament,
  • Only available in a limited number of colours,
  • Has similar heat resistant properties to PLA,
  • Prints rather slowly (this may impact delivery schedule).

Software Used

• Where possible, we try to use Free & Open Source Software.
• Our 3D printed products have been designed in OpenSCAD or FreeCAD, unless otherwise stated.
• The slicer we use is Prusa Slicer.
• Our 3D Printers use either Marlin & Octoprint or Klipper & Mainsail firmwares.

Environmental Policy

• Our priority is to use 95% recycled PLA filament where applicable as it is better on the environment (in theory biodegradable and plant based). However, this may not always be the case and we uphold the right to change the filament without notice or notification to buyers. We are sorry for the inconvenience but the 95% recycled filament is occassionally unavailable. It is also not necessarily available in colours other than Black & White.
• We try to, wherever possible, to be thoughtfull of the environment. We may recycle shipping envalopes occassionally.

Shipping / Pickup

• All packages are shipped buy Royal Mail (I’m trying to keep my local post office in business). As a result, we can only dispatch Monday to Friday.
• At this time, we do not ship to outside of the United Kingdom. We hope to start shipping internationally at some point in the future, we’re just trying to work up to it. We are sorry for the inconvenience this causes.
• We do NOT allow pickup in any situation. Sorry for the inconvenience.
• All items are printed to order, please don’t request an immediate dispatch. This is the main reason for a 7 working day dispatch on Etsy.

Disability positive

All our staff have some degree of physical, learning or mental disability. This may affect shipping time. We appreciate your patience with any minor delay in shipping. This is another reason why our shipping time is set to 7 days on Etsy. This is to accomodate ill health days and time to print items to order.